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The Compelling, Quantifiable Case for UCaaS

ABOUT THIS INFOGRAPHIC

By integrating Unified Communications applications, such as team collaboration, with your contact center platform, you will see measurable success.

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  • Previous ProjectThe Future of Video Conferencing

  • Next ProjectContact Center Operational Costs

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • MetriSight Ep.73 – CPaaS MetriRank 2024: Provider Overview November 26, 2024
  • Generative AI: A Double-Edged Sword in the Workplace November 19, 2024
  • Hybrid Work Strategies: Navigating the Future of Employee Engagement in 2025 November 14, 2024
  • Upcoming Webinar – Humans Still Matter (a lot) in CX, but AI Makes Them Better November 5, 2024
  • The Evolving Role of AI in Customer Experience: Insights from Metrigy’s 2024-25 Study October 28, 2024

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