Skip to main content
  • Home
  • Contact
  • Participate in Research
  • Become a Client
  • Client Portal
Hit enter to search or ESC to close
Close Search
MetrigyMetrigy
search
0
Menu
  • Research
    • Customer Experience
    • Workplace Collaboration
    • Artificial Intelligence (AI)
    • Forecasting & Vendor Rankings
  • Services
    • Enterprise IT, CX & Business Leaders
    • Technology Providers
    • VC & Investors
    • Media and Speaker Bureaus
  • Resources
    • Infographics
    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
    • MetriNotes
    • MetriSight Podcast
    • Webinars
      • Upcoming Webinars
      • On-Demand
    • Newsletters
    • Press Releases
  • About
    • About Metrigy
    • Our Team
    • Privacy Policy
  • Become a Client
  • Client Portal
  • search
  • 0
    was successfully added to your cart.

What’s Lacking in Today’s Customer Service?

ABOUT THIS INFOGRAPHIC

Based on Metrigy’s latest Al for Business Success 2025-26 research study, companies don’t have many chances in customer service to keep their customers. This study found that on average, customers say they allow 2.7 bad experiences before leaving.

BACK TO ALL
  • Previous ProjectMicrosoft Teams and the Contact Center: How to Optimize Selection and Integration

  • Next ProjectMost Valuable Use of Al Today

Share Share Share Pin

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • CCaaS MetriRank 2025: NiCE Retains Top Spot July 9, 2025
  • What Truly Works with WEM: Metrigy’s Latest Findings July 8, 2025
  • Upcoming Webinar – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know? June 26, 2025
  • MetriSight Ep.82 – 2025 CX MetriStar Award Winners June 26, 2025
  • Drum Roll Please! Announcing our CX MetriStar 2025 Award Winners June 26, 2025

Sitemap

  • Research & Analysis
    • Customer Experience
    • Workplace Collaboration
  • Services
  • Resources
    • Infographics
    • Metrigy Blog
    • MetriNotes
    • MetriSight Podcast
    • Webinars
    • Press Releases
  • Our Team
  • Become a Client
  • Contact

© 2025 Metrigy. All Rights Reserved.

  • twitter
  • facebook
  • linkedin
Close Menu
  • Research
    • Customer Experience
    • Workplace Collaboration
    • Artificial Intelligence (AI)
    • Forecasting & Vendor Rankings
  • Services
    • Enterprise IT, CX & Business Leaders
    • Technology Providers
    • VC & Investors
    • Media and Speaker Bureaus
  • Resources
    • Infographics
    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
    • MetriNotes
    • MetriSight Podcast
    • Webinars
      • Upcoming Webinars
      • On-Demand
    • Newsletters
    • Press Releases
  • About
    • About Metrigy
    • Our Team
    • Privacy Policy
  • Become a Client
  • Client Portal
  • Home
  • Contact
  • Participate in Research
  • Become a Client
  • Client Portal

Metrigy Research

+1 877-METRIGY (638-7449)

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkNo