Artificial Intelligence (AI)
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MetriNote – Zoom Partners with Oracle to Bring CX Suite to its Cloud Infrastructure
MetriNote – Zoom Partners with Oracle to Bring CX Suite to its Cloud Infrastructure
Published on: October 16, 2025 -
MetriNote – Oracle Brings Orchestration to Cloud Deployments
MetriNote – Oracle Brings Orchestration to Cloud Deployments
Published on: October 14, 2025 -
MetriNote – Dialpad Introduces Autonomous AI Voice and Chat Agents, with 11 Skills
MetriNote – Dialpad Introduces Autonomous AI Voice and Chat Agents, with 11 Skills
Published on: October 09, 2025 -
Customer Experience Optimization 2025-26: Focus on CX Testing & Assurance
Customer Experience Optimization 2025-26: Focus on CX Testing & Assurance
Published on: October 04, 2025 -
MetriNote – Salesforce Opens Slack Data to AI via Search API, MCP Server, More
MetriNote – Salesforce Opens Slack Data to AI via Search API, MCP Server, More
Published on: October 03, 2025 -
AI-Driven Workforce Engagement
AI-Driven Workforce Engagement
Published on: October 03, 2025 -
MetriNote – Theta Lake Brings AI Compliance to Webex Control Hub
MetriNote – Theta Lake Brings AI Compliance to Webex Control Hub
Published on: October 01, 2025 -
Customer Experience Optimization: 2025-26
Customer Experience Optimization: 2025-26
Published on: September 26, 2025 -
MetriNote – Zoom Touts Agentic AI Capabilities for Workplace and CX Use
MetriNote – Zoom Touts Agentic AI Capabilities for Workplace and CX Use
Published on: September 18, 2025 -
MetriNote – Verint Gives Stage to its Customers to Report on their Success Stories; Unveils Two Bots at its Annual Engage Conference
MetriNote – Verint Gives Stage to its Customers to Report on their Success Stories; Unveils Two Bots at its Annual Engage Conference
Published on: September 17, 2025 -
MetriNote – Calabrio Launches Next-Gen AI Workforce Intelligence to Empower Agents and Drive Agility
MetriNote – Calabrio Launches Next-Gen AI Workforce Intelligence to Empower Agents and Drive Agility
Published on: September 17, 2025 -
How AI Agents Will Drive Collaboration ROI
How AI Agents Will Drive Collaboration ROI
Published on: September 17, 2025
