Artificial Intelligence (AI)
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MetriNote – Sprinklr Introduces ‘Digital Twins,’ And More, for CX Platform
MetriNote – Sprinklr Introduces ‘Digital Twins,’ And More, for CX Platform
Published on: May 21, 2024 -
MetriNote – Microsoft Introduces Places App for Coordinating on Hybrid Work
MetriNote – Microsoft Introduces Places App for Coordinating on Hybrid Work
Published on: May 18, 2024 -
MetriNote – Salesforce to Add External Knowledge Sources for Powering AI Services
MetriNote – Salesforce to Add External Knowledge Sources for Powering AI Services
Published on: May 15, 2024 -
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Published on: May 14, 2024 -
AI in the Contact Center: A Roadmap to Success and Transformation
AI in the Contact Center: A Roadmap to Success and Transformation
Published on: May 06, 2024 -
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
Published on: May 03, 2024 -
MetriNote – Google Expands AI for Workspace
MetriNote – Google Expands AI for Workspace
Published on: April 23, 2024 -
MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements
MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements
Published on: April 19, 2024 -
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
Published on: April 16, 2024 -
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
Published on: April 11, 2024 -
Generative AI’s Role in Rapid Advancement of CX
Generative AI’s Role in Rapid Advancement of CX
Published on: April 03, 2024 -
MetriNote – LeapXpert Introduces Maxen for AI Insights
MetriNote – LeapXpert Introduces Maxen for AI Insights
Published on: March 22, 2024
