Artificial Intelligence (AI)
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MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
Published on: April 16, 2024 MetriNote – Enterprise Connect 2024 Customer Experience Announcements
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
Published on: April 11, 2024 Generative AI’s Role in Rapid Advancement of CX
Generative AI’s Role in Rapid Advancement of CX
Published on: April 03, 2024 MetriNote – LeapXpert Introduces Maxen for AI Insights
MetriNote – LeapXpert Introduces Maxen for AI Insights
Published on: March 22, 2024 MetriNote – Salesforce Adds CRM for Small Businesses with Complex Needs
MetriNote – Salesforce Adds CRM for Small Businesses with Complex Needs
Published on: March 22, 2024 From Process Outsourcer to CX Managed Services Provider
From Process Outsourcer to CX Managed Services Provider
Published on: March 18, 2024 Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 MetriNote – Vyopta Adds AI Assistance for UC Managers
MetriNote – Vyopta Adds AI Assistance for UC Managers
Published on: March 12, 2024 MetriNote – Google Renames, Expands Workspace AI
MetriNote – Google Renames, Expands Workspace AI
Published on: February 22, 2024 MetriNote – Otter.ai Delivers Cross-Platform Meeting AI
MetriNote – Otter.ai Delivers Cross-Platform Meeting AI
Published on: February 21, 2024 MetriNote – Slack Launches AI Virtual Assistant
MetriNote – Slack Launches AI Virtual Assistant
Published on: February 15, 2024 AI for Business Success 2024-25
AI for Business Success 2024-25
Published on: February 07, 2024