Agent Assist
Showing 13–24 of 35 resultsSorted by latest
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Winning Student Favor via CX Excellence
Winning Student Favor via CX Excellence
Published on: September 12, 2024 -
MetriNote – RingCentral Brings AI Assistance, Coaching, and More IVAs to RingCX
MetriNote – RingCentral Brings AI Assistance, Coaching, and More IVAs to RingCX
Published on: August 28, 2024 -
Empowering Contact Center Agents with AI
Empowering Contact Center Agents with AI
Published on: July 22, 2024 -
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
Published on: June 27, 2024 -
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
Published on: June 27, 2024 -
2024 Customer Experience MetriStar – Agent Assist Applications
2024 Customer Experience MetriStar – Agent Assist Applications
Published on: April 09, 2024 -
Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 -
MetriNote – Microsoft to Support Third-Party WFM
MetriNote – Microsoft to Support Third-Party WFM
Published on: January 22, 2024 -
MetriNote – Genesys Offers Experience Index for Contact Center Agents
MetriNote – Genesys Offers Experience Index for Contact Center Agents
Published on: June 22, 2023 -
Customer Experience Optimization: 2023-24
Customer Experience Optimization: 2023-24
Published on: June 20, 2023 -
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
Published on: May 22, 2023 -
2023 Customer Experience MetriStar – Agent Assist Software
2023 Customer Experience MetriStar – Agent Assist Software
Published on: March 14, 2023