Agent Assist
Showing 13–24 of 32 resultsSorted by latest
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
Published on: June 27, 2024 MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
Published on: June 27, 2024 2024 Customer Experience MetriStar – Agent Assist Applications
2024 Customer Experience MetriStar – Agent Assist Applications
Published on: April 09, 2024 Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 MetriNote – Microsoft to Support Third-Party WFM
MetriNote – Microsoft to Support Third-Party WFM
Published on: January 22, 2024 MetriNote – Genesys Offers Experience Index for Contact Center Agents
MetriNote – Genesys Offers Experience Index for Contact Center Agents
Published on: June 22, 2023 Customer Experience Optimization: 2023-24
Customer Experience Optimization: 2023-24
Published on: June 20, 2023 MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
Published on: May 22, 2023 2023 Customer Experience MetriStar – Agent Assist Software
2023 Customer Experience MetriStar – Agent Assist Software
Published on: March 14, 2023 Customer Insights and Analytics: 2023-24
Customer Insights and Analytics: 2023-24
Published on: February 08, 2023 MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022 MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022
