Agent Assist
Showing 13–24 of 29 resultsSorted by latest
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Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 -
MetriNote – Microsoft to Support Third-Party WFM
MetriNote – Microsoft to Support Third-Party WFM
Published on: January 22, 2024 -
MetriNote – Genesys Offers Experience Index for Contact Center Agents
MetriNote – Genesys Offers Experience Index for Contact Center Agents
Published on: June 22, 2023 -
Customer Experience Optimization: 2023-24
Customer Experience Optimization: 2023-24
Published on: June 20, 2023 -
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
Published on: May 22, 2023 -
2023 Customer Experience MetriStar – Agent Assist Software
2023 Customer Experience MetriStar – Agent Assist Software
Published on: March 14, 2023 -
Customer Insights and Analytics: 2023-24
Customer Insights and Analytics: 2023-24
Published on: February 08, 2023 -
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022 -
MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022 -
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
Published on: November 21, 2022 -
Agent Experience Can Make or Break Customer Experience
Agent Experience Can Make or Break Customer Experience
Published on: November 16, 2022 -
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
Published on: September 27, 2022
