Artificial Intelligence (AI)
Showing 37–48 of 90 resultsSorted by latest
-
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
Published on: June 27, 2024 -
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
Published on: June 27, 2024 -
AI for Business Success – Consumer Perspectives 2024-25
AI for Business Success – Consumer Perspectives 2024-25
Published on: June 24, 2024 -
MetriNote – Sprinklr Introduces ‘Digital Twins,’ And More, for CX Platform
MetriNote – Sprinklr Introduces ‘Digital Twins,’ And More, for CX Platform
Published on: May 21, 2024 -
MetriNote – Salesforce to Add External Knowledge Sources for Powering AI Services
MetriNote – Salesforce to Add External Knowledge Sources for Powering AI Services
Published on: May 15, 2024 -
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Published on: May 14, 2024 -
AI in the Contact Center: A Roadmap to Success and Transformation
AI in the Contact Center: A Roadmap to Success and Transformation
Published on: May 06, 2024 -
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
Published on: May 03, 2024 -
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
Published on: April 16, 2024 -
2024 Customer Experience MetriStar – Artificial Intelligence Development Platforms
2024 Customer Experience MetriStar – Artificial Intelligence Development Platforms
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – AI Bots
2024 Customer Experience MetriStar – AI Bots
Published on: April 09, 2024 -
Generative AI’s Role in Rapid Advancement of CX
Generative AI’s Role in Rapid Advancement of CX
Published on: April 03, 2024
