Research
Showing 1–12 of 107 results
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From Process Outsourcer to CX Managed Services Provider
From Process Outsourcer to CX Managed Services Provider
Published on: March 18, 2024 -
Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 -
Connected Workspace 2024-25
Connected Workspace 2024-25
Published on: February 08, 2024 -
AI for Business Success 2024-25
AI for Business Success 2024-25
Published on: February 07, 2024 -
Building Trust in Government via CX Excellence
Building Trust in Government via CX Excellence
Published on: January 17, 2024 -
Driving Customer Success with Voice of the Customer Programs
Driving Customer Success with Voice of the Customer Programs
Published on: January 17, 2024 -
Managing UC in the Age of Cloud, Hybrid, and Multi-Vendor Deployments
Managing UC in the Age of Cloud, Hybrid, and Multi-Vendor Deployments
Published on: January 16, 2024 -
Unified Communications as a Service: Total Cost of Ownership
Unified Communications as a Service: Total Cost of Ownership
Published on: January 09, 2024 -
Transforming Customer Experience
Transforming Customer Experience
Published on: January 05, 2024 -
Trends for Patient Experience Success
Trends for Patient Experience Success
Published on: December 04, 2023 -
Is Now the Time to Move to Microsoft Teams Phone?
Is Now the Time to Move to Microsoft Teams Phone?
Published on: November 20, 2023 -
Customer Experience Optimization: 2023-24 Consumer Perspective
Customer Experience Optimization: 2023-24 Consumer Perspective
Published on: September 11, 2023