Achieving Hybrid-Work Success

Author: Irwin Lazar, President and Principal Analyst

The world of work has forever shifted. Gone are the days when the majority of employees are physically located in the same office and meetings are primarily held within conference rooms. Instead, the future of work is hybrid, with employees distributed among office, home, and remote-work locations. Succeeding in this new workplace requires investing in technologies that enable effective virtual collaboration. IT leaders must not only ensure that employees have the tools that they need, they must also optimize delivery and management to ensure high-quality experiences and that minimize operational costs.

Table of Contents
  • Executive Summary
  • The World of Work has Changed—Permanently
  • Remote Work Is Driving Collaboration Investment Change
  • The Changing Collaboration Application Landscape
    • Video Conferencing
    • Team Collaboration
  • Key Success Requirements
    • Security
    • Management
  • Conclusion and Recommendation