Employee Engagement Optimization: 2025

Author: Irwin Lazar, President and Principal Analyst, Metrigy

Metrigy’s Employee Engagement Optimization: 2025 study provides insight into successful strategies for hybrid workplace collaboration in the age of AI. This study provides IT leaders with the insight they need to craft communications and collaboration strategies for 2025 and beyond. Topics include:

  • Evolution of office space (including meeting rooms, hot desking, and reservation approaches)
  • Video conferencing device strategies
  • Supporting hybrid and remote workers (including device and stipends)
  • Evolution of Microsoft Teams implementation
  • POTS line replacement
  • Voice and video management strategies
  • Fixed-mobile convergence
  • NG911 and related technologies
  • Use of AI copilots, including implementation, funding, and ROI measurement approaches
  • AI impact on collaboration application strategies
  • Employee experience approaches and platforms.
Table of Contents
    • About Metrigy
    • Study Overview
    • Organizational Strategy and Budgets
    • Collaboration Views
    • Hybrid Work Strategies
    • Employee Experience
    • Office Space Evolution
    • Generative AI
    • Microsoft Teams Evolution
    • 911 and Incident Response
    • POTS Line Replacement
    • Meeting Apps
    • Meeting Rooms
    • Team Collaboration
    • Application and Performance Management
    • AR/VR and Virtual Whiteboards
    • Demographics

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