MetriNote – GoTo Announces New AI Features for LogMeIn Resolve

Published on: March 15, 2025

Author: Robert Lazar, Research Analyst What's the news? February 18, 2025 – GoTo announced three new AI-based features for its endpoint management solution, LogMeIn Resolve. The first of the features, Virtual Technician, enables agents to automate future workflows by learning from prior ones. The second, Command Center, offers a simplified IT dashboard for technical support staff with automated correlation analysis to speed problem resolution. The third, Dynamic Insights, provides a means of identifying IT issues via natural language questions to an AI assistant. The new features are GoTo’s second AI virtual assistant-related development in recent months, following prior announcements in December 2024.


You are currently viewing a preview of this content. Metrigy clients, please log in for full access to all research content. If you are not a client, please click below to purchase access to this research report. We also invite you to become a client.

 


Purchase Access

COMPLIMENTARY

Related products