Workplace Collaboration MetriCast: 2023

Published on: September 7, 2023

Author: Diane Myers, Principal Analyst
Based on a large global study with technology decision-makers, Metrigy analyzes buy-side insight into purchasing plans. It looks at technologies in use, providers, spending, ratings of providers, and relative success using them. We also examine companies that are changing, or planning/evaluating a change in provider, what's driving them to leave, and which new providers they are considers. Insights and analysis are valuable for vendors and service providers along with IT decision makers. Topics covered in this study include:
  • PBX (on-prem and dedicated hosted)
  • UCaaS providers
  • Meeting applications
  • Team collaboration
  • Video room systems
  • Personal endpoints (headsets, IP phones, video cameras}
  • UC administrative management platforms
  • UC performance management platforms
  • Enterprise SBCs
  • SIP trunking
  • Event platforms
  • Virtual Whiteboard Apps
Includes MetriStar awards recognition, based on customer ratings of vendors and quatitiatve metrics correlating to the use of products and services with measurable business success, in the following categories: on-prem PBX, UCaaS, meeting apps, team collaboration, video room systems, headsets, UC admin management, UC performance management, and SIP trunking.

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