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1537 results found

Optimizing Hybrid Workstyles Blog Post

MetriSight Ep.1 – Inside Metrigy’s 2022 CX MetriCast Research

MetriNote – Bandwidth Unveils BYOC Offering for Genesys Contact Center Product

The Future of the Office Portfolio Item

15 Customer Service Skills and How to Develop Them Blog Post

Top 5 Challenges in Field Service Management Blog Post

The Future of Customer Service: 12 Trends to Watch Blog Post

MetriNote – CX Platform Provider Sprinklr Adds CCaaS Product

MetriNote – Logitech Expands Sync Endpoint Management Product

MetriNote – AudioCodes Adds Operator Connect Integration to Live Cloud Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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Metrigy Research

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