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Goodbye IVR Hell: Smart AI Will Take Over Phone Calls Blog Post

Connected Workspace Apps Aim to Minimize Busywork Blog Post

Risks from AI, Automation Call for New Crop of CX Tools Blog Post

MetriNote – Owl Labs Partners with Lenovo for Microsoft Teams Room Systems Product

MetriNote – Zoom Partners with Oracle to Bring CX Suite to its Cloud Infrastructure Product

MetriNote – Neat Delivers All-in-One Small Room Touchscreen System Product

MetriNote – Oracle Brings Orchestration to Cloud Deployments Product

Why 9-1-1 Compliance Can’t Wait Blog Post

Technology Is Becoming More Important Than Humans In CX Blog Post

MetriNote – Dialpad Introduces Autonomous AI Voice and Chat Agents, with 11 Skills Product