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Press Release – Metrigy Study: 85% of Consumers Prefer Interacting with Humans vs. AI Agents for Customer Service Blog Post

Key Compliance Lessons for IT and CX Leaders Blog Post

Can You Afford Not to Invest in Knowledge Management? Blog Post

Consumers Overwhelmingly Prefer Human Agents in the Era of AI Blog Post

8 AI Meeting Assistants to Consider in 2026 Blog Post

MetriNote – Zoom Adds AI Note Taking and Workflow Automation to AI Companion Product

MetriNote – HP Delivers New Small Meeting Room Video Devices and Advanced Management Product

MetriNote – Google and Microsoft Partner to Remove Meeting Friction Product

MetriNote – OpenAI Launches Frontier AI Agent Platform Product

Why 9-1-1 Compliance Can’t Wait Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Press Release – Metrigy Study: 85% of Consumers Prefer Interacting with Humans vs. AI Agents for Customer Service February 18, 2026
  • Key Compliance Lessons for IT and CX Leaders February 18, 2026
  • Can You Afford Not to Invest in Knowledge Management? February 18, 2026
  • Consumers Overwhelmingly Prefer Human Agents in the Era of AI February 18, 2026
  • 8 AI Meeting Assistants to Consider in 2026 February 18, 2026

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Metrigy Research

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