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CX MetriCast Forecast & Market Share Report, 1Q2025 Product

Customer Experience MetriCast Study: 2025 Product

2025 Customer Experience MetriStar – Voice of the Customer Platforms Product

2025 Customer Experience MetriStar – Workforce Engagement Management Suites Product

2025 Customer Experience MetriStar – Text AI Agent Software Product

2025 Customer Experience MetriStar – Self-Service Knowledge Management Platforms Product

2025 Customer Experience MetriStar – Agent Assist Applications Product

2025 Customer Experience MetriStar – Communications Platform as a Service Product

2025 Customer Experience MetriStar – On-Premises Contact Center Platforms Product

2025 Customer Experience MetriStar – Customer Relationship Management Platforms Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Press Release – Twilio Remains Top Provider in Metrigy’s 2025 Communications-Platform-as-a-Service (CPaaS) MetriRank Report October 29, 2025
  • Goodbye IVR Hell: Smart AI Will Take Over Phone Calls October 29, 2025
  • Connected Workspace Apps Aim to Minimize Busywork October 29, 2025
  • Risks from AI, Automation Call for New Crop of CX Tools October 22, 2025
  • Why 9-1-1 Compliance Can’t Wait October 14, 2025

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    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
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Metrigy Research

+1 877-METRIGY (638-7449)

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