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1535 results found

MetriNote – NICE Adds Zoom Support for Compliance Recording Product

MetriNote – NICE Spotlights Self-Service with CXone Update Product

Succeeding in the WFH Era Portfolio Item

CPaaS Growth Projection: 2022-25 Product

BYOC: State of Adoption in the Contact Center Product

Adding Conversational AI/Chatbots Portfolio Item

The Business Case for Unifying UC and Network Management Portfolio Item

MetriNote – GoTo Brings Together Contact Center, IT Management Product

MetriSight Ep.4 – Employee Experience: Market Guide & Tips for Success Blog Post

MetriSight Ep.4 – Employee Experience: Market Guide & Tips for Success

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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      • Robin Gareiss
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Metrigy Research

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