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MetriNote – Wildix Embeds Agentic AI Across its Portfolio Product

AI for Business Success– A Consumer Perspective Product

Humans + AI: Blending the Best of Both for CX Greatness Product

Metrigy Kicks Off New Expert Insights Webinar Series, AI’s Growing Roles in Supercharging Agent Performance, Sponsored by NICE and RingCentral Blog Post

MetriNote – Five9, Salesforce Expand CX Partnership with AI-Enhanced Integration Product

Getting Return to Office Right Product

MetriNote – Zoho Adds Generative AI and Workflow Orchestration to CX Platform Product

Webinar Series – CX Expert Insights Series 2: Agentics: How and When to Deploy for Maximum Impact Blog Post

MetriNote – Google Launches Beam for Life-like Virtual Engagement Product

Research, Content Generation Top Uses for AI at Work Blog Post

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Press Release – Twilio Remains Top Provider in Metrigy’s 2025 Communications-Platform-as-a-Service (CPaaS) MetriRank Report October 29, 2025
  • Goodbye IVR Hell: Smart AI Will Take Over Phone Calls October 29, 2025
  • Connected Workspace Apps Aim to Minimize Busywork October 29, 2025
  • Risks from AI, Automation Call for New Crop of CX Tools October 22, 2025
  • Why 9-1-1 Compliance Can’t Wait October 14, 2025

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Metrigy Research

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