Metrigy Content Library
Showing 37–48 of 626 resultsSorted by latest
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Changing the Supervisor Role for an Age of AI
Changing the Supervisor Role for an Age of AI
Published on: August 28, 2025 -
MetriNote – Thoma Bravo to Acquire Verint, Merge Company with Calabrio
MetriNote – Thoma Bravo to Acquire Verint, Merge Company with Calabrio
Published on: August 27, 2025 -
Data & Knowledge Management for CX: 2025-26
Data & Knowledge Management for CX: 2025-26
Published on: August 21, 2025 -
Agent Performance: Finding and Narrowing the Gaps
Agent Performance: Finding and Narrowing the Gaps
Published on: August 21, 2025 -
MetriNote – Salesforce to Acquire AI-Native Automation Platform, Regrello
MetriNote – Salesforce to Acquire AI-Native Automation Platform, Regrello
Published on: August 21, 2025 -
Shaping the Smarter, More Automated CX of the Future
Shaping the Smarter, More Automated CX of the Future
Published on: August 14, 2025 -
UC and Contact Center Platform Integration Drives Business Success
UC and Contact Center Platform Integration Drives Business Success
Published on: August 14, 2025 -
Proactive AI Agents and Assistants: The Next Wave of Customer Experience
Proactive AI Agents and Assistants: The Next Wave of Customer Experience
Published on: August 14, 2025 -
MetriNote – Intrado Brings AI Translation to Emergency Call Centers
MetriNote – Intrado Brings AI Translation to Emergency Call Centers
Published on: July 30, 2025 -
MetriNote – NiCE Plans Cognigy Buy to Bolster Conversational AI, Agentics
MetriNote – NiCE Plans Cognigy Buy to Bolster Conversational AI, Agentics
Published on: July 29, 2025 -
Workplace Collaboration MetriCast 2025: On-Prem PBX & UC Market Share & Forecast: 1Q2025
Workplace Collaboration MetriCast 2025: On-Prem PBX & UC Market Share & Forecast: 1Q2025
Published on: July 29, 2025 -
Workplace Collaboration MetriCast 2025: Enterprise SBC Market Share & Forecast: 1Q2025
Workplace Collaboration MetriCast 2025: Enterprise SBC Market Share & Forecast: 1Q2025
Published on: July 29, 2025
