UCaaS Cost Assessment

Author: Robin Gareiss, CEO and Principal Analyst

Table of Contents
  • Executive Summary
  • Study Overview
  • Cost Analysis
    • Day 1 Costs: Implementation and Training
    • Day 2 Costs: Ongoing Management and Operations
      • Employee Onboarding and Provisioning
      • Self-Service
      • Trouble Tickets and Reliability
  • Conclusion