The Benefits of Truly Unified Communications for SMBs

Author: Beth Schultz, Vice President of Research and Principal Analyst

Table of Contents
  • Executive Summary
  • State of the Market
    • All-in-One Buying Approaches
    • Standalone Calling & Meetings
  • Pain Points & Key Challenges
  • Benefits of an All-in-One Solution
  • Buying Guide
    • Features
    • Integrations
    • Remote support/management
    • Professional services
  • Recommendations and Conclusions