Vinod Muthukrishnan, Cisco VP & COO, joins us to advise companies on how to get started, progress, and demonstrate compelling business improvements with AI in customer experience strategies.
Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- AI in Healthcare: Delivering Smarter Care with a Personal Feel January 21, 2026
- Growing Security and Compliance Threats for AI-Generated Communications, Demand a Proactive Strategy January 15, 2026
- Why CX Assurance is an Essential Link in Your AI Strategy January 13, 2026
- MetriSight Ep.89 – What We’ll Be Watching in 2026 January 13, 2026
- 5G and AR/VR: Industry Use Cases and Impacts, Explained January 8, 2026
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