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MetriSight Ep.48 – How Intradiem Uncovers, Resolves Agent Burnout To Reduce Attrition

By Customer Engagement, MetriSight Video

Intradiem is using AI to identify agents who are showing signs of burnout. It then makes recommendations or automates actions to help reduce the likelihood they’ll leave the company—and to turn them from a struggling employee to a happy one. During this discussion with Intradiem CEO Matt McConnell, learn how they’re doing it and what kind of success companies are expected to see.

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Upcoming Webinar – How to Prioritize AI Now to Drive Operational Success—and Prepare for the Future

By Artificial Intelligence, Customer Engagement, Customer Engagement Webinars, Upcoming Webinars, Webinars

This webinar will give you strategic guidance, based on real-world research data from Metrigy CEO & Principal Analyst Robin Gareiss. You’ll also hear from NICE Director of Product and Segment Marketing Brian Mistretta on how NICE customers are leveraging AI today.

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