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All Posts By

Matt Craig

Jan 13
Love0

MetriSight Ep.89 – What We’ll Be Watching in 2026

By Matt Craig Agent Assist, Artificial Intelligence, Customer Engagement, MetriSight Video, Workplace Collaboration Webinars

Kick off the year with Metrigy analysts, who share what’s top of mind for them in customer experience and workplace collaboration as 2026 gets underway.

Read More

Recent Posts

  • Press Release - Customer Relationship Management Market up 3.0% Year-over-Year in 2025 March 27, 2026
  • Press Release - Communications Platform-as-a-Service Market up 4.2% Year-over-Year in 2025 March 27, 2026
  • Press Release - Contact Center-as-a-Service Market up 16.4% in 2025, led by NiCE March 27, 2026
  • United Airlines, CVS Capitalize on Cresta Conversation Intelligence to Boost Customer Experience March 24, 2026
  • 5 Economic Models that Drive AI Success in CX Strategies March 23, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Press Release – Customer Relationship Management Market up 3.0% Year-over-Year in 2025 March 27, 2026
  • Press Release – Communications Platform-as-a-Service Market up 4.2% Year-over-Year in 2025 March 27, 2026
  • Press Release – Contact Center-as-a-Service Market up 16.4% in 2025, led by NiCE March 27, 2026
  • United Airlines, CVS Capitalize on Cresta Conversation Intelligence to Boost Customer Experience March 24, 2026
  • 5 Economic Models that Drive AI Success in CX Strategies March 23, 2026

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