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Infographics - Customer Engagement

Evolving Options for Microsoft Teams Calling

Customer Experience MetriCast: 2023 Outlook and Beyond

2023 Customer Experience MetriStar Top Providers

Taking Action on Customer Insights

The Value of a Customer Insights Program

Despite Some Business Spending Slowdown, Tech Spending Outlook is Strong

Employee Experience Adoption To-Dos

Making the Connection Between Employee & Customer Experience

Customer Experience Transformation – CX Spending

Adding Conversational AI/Chatbots

Closing the CX Metrics Gap

Which Customer Experience and Collaboration Providers Drive the Most Success?

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Metrigy is an innovative research firm focusing on the rapidly changing areas of Unified Communications & Collaboration (UCC)/digital workplace, and Customer Experience (CX)/contact center—along with several related technologies.

Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • MetriSight Ep.37 – Discussion with Einat Weiss, Chief Marketing Officer of NICE May 31, 2023
  • Positive Start to 2023 with UCaaS/CCaaS Earnings Reports May 30, 2023
  • Upcoming Webinar – Solving the Frontline Worker Challenge with EX May 23, 2023
  • On-Premises and Hosted Advantages for Healthcare and Financial Services May 19, 2023
  • CPaaS brings cloud contact center features to on premises May 17, 2023

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