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  • Artificial Intelligence
  • Customer Engagement
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New Workplace Complexity Calls for Automation

Integrated Unified Communications/Contact Center Drives Measurable Business Metrics

Combatting Video Fatigue

Beyond UC: What Comes Next?

Securing Unified Communications and Collaboration

Which Customer Experience and Collaboration Providers Drive the Most Success?

Communications and Collaboration in 2021

Achieving Microsoft Teams Direct Routing Success

Artificial Intelligence for Improved CX

Securing Human Connections for a Work from Anywhere Future

Successfully Migrating to the Cloud

UC/CC Integration Value

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • MetriSight Ep.74 – Simply Neat with Janine Pelosi December 5, 2024
  • CPaaS MetriRank 2024: Twilio Earns Top Spot December 4, 2024
  • How AI Will Impact Platform Decisions December 3, 2024
  • Connected Workspace Apps: One’s Enough December 3, 2024
  • AR/VR’s Role in Business Collaboration December 2, 2024

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  • Research
    • Customer Engagement
    • Employee Engagement
    • Artificial Intelligence (AI)
    • Forecasting & Vendor Rankings
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    • Enterprise IT, CX & Business Leaders
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  • Resources
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      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
    • MetriNotes
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      • Upcoming Webinars
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+1 877-METRIGY (638-7449)

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