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  • Artificial Intelligence
  • Customer Engagement
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Beyond UC: What Comes Next?

Securing Unified Communications and Collaboration

Which Customer Experience and Collaboration Providers Drive the Most Success?

Communications and Collaboration in 2021

Achieving Microsoft Teams Direct Routing Success

Artificial Intelligence for Improved CX

Securing Human Connections for a Work from Anywhere Future

Successfully Migrating to the Cloud

UC/CC Integration Value

AI-Enabled Self-Service Done Right

Customer Service From Home Offices

Workforce Optimization Improves Revenue, Customer Ratings, and Costs

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • CCaaS MetriRank 2025: NiCE Retains Top Spot July 9, 2025
  • What Truly Works with WEM: Metrigy’s Latest Findings July 8, 2025
  • Upcoming Webinar – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know? June 26, 2025
  • MetriSight Ep.82 – 2025 CX MetriStar Award Winners June 26, 2025
  • Drum Roll Please! Announcing our CX MetriStar 2025 Award Winners June 26, 2025

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    • Customer Experience
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    • Artificial Intelligence (AI)
    • Forecasting & Vendor Rankings
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    • Enterprise IT, CX & Business Leaders
    • Technology Providers
    • VC & Investors
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  • Resources
    • Infographics
    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
    • MetriNotes
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      • Upcoming Webinars
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Metrigy Research

+1 877-METRIGY (638-7449)

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