AI Adoption
Showing 1–12 of 19 results
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MetriNote – Cisco Delivers New AI Capabilities and Devices at WebexOne
MetriNote – Cisco Delivers New AI Capabilities and Devices at WebexOne
Published on: October 23, 2024 -
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
MetriNote – Microsoft Introduces Standalone, AI-First CCaaS Solution
Published on: June 27, 2024 -
AI for Business Success – Consumer Perspectives2024-25
AI for Business Success – Consumer Perspectives2024-25
Published on: June 24, 2024 -
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Published on: May 14, 2024 -
MetriNote – Google Expands AI for Workspace
MetriNote – Google Expands AI for Workspace
Published on: April 23, 2024 -
Generative AI’s Role in Rapid Advancement of CX
Generative AI’s Role in Rapid Advancement of CX
Published on: April 03, 2024 -
MetriNote – Salesforce Adds CRM for Small Businesses with Complex Needs
MetriNote – Salesforce Adds CRM for Small Businesses with Complex Needs
Published on: March 22, 2024 -
From Process Outsourcer to CX Managed Services Provider
From Process Outsourcer to CX Managed Services Provider
Published on: March 18, 2024 -
Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 -
MetriNote – Slack Launches AI Virtual Assistant
MetriNote – Slack Launches AI Virtual Assistant
Published on: February 15, 2024 -
AI for Business Success 2024-25
AI for Business Success 2024-25
Published on: February 07, 2024 -
MetriNote – ClickUp Expands Generative AI Capabilities
MetriNote – ClickUp Expands Generative AI Capabilities
Published on: February 05, 2024