Agent Assist
Showing 25–35 of 35 resultsSorted by latest
-
Customer Insights and Analytics: 2023-24
Customer Insights and Analytics: 2023-24
Published on: February 08, 2023 -
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022 -
MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022 -
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
Published on: November 21, 2022 -
Agent Experience Can Make or Break Customer Experience
Agent Experience Can Make or Break Customer Experience
Published on: November 16, 2022 -
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
Published on: September 27, 2022 -
Agents Becoming More Productive Using Chat to Interact With Customers
Agents Becoming More Productive Using Chat to Interact With Customers
Published on: August 17, 2022 -
MetriNote – Avaya Offers Self-Service Virtual Agent
MetriNote – Avaya Offers Self-Service Virtual Agent
Published on: April 26, 2022 -
Agent Labor Cost: What You Need to Know
Agent Labor Cost: What You Need to Know
Published on: April 05, 2022 -
MetriNote – 8×8 Announces Agent Workspace, Conversation IQ
MetriNote – 8×8 Announces Agent Workspace, Conversation IQ
Published on: March 18, 2022 -
MetriNote – Genesys, Thrive Team Up on Agent Well-Being
MetriNote – Genesys, Thrive Team Up on Agent Well-Being
Published on: March 01, 2022
