Contact Center
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2024 Customer Experience MetriStar – On-Premises Contact Center Platforms
2024 Customer Experience MetriStar – On-Premises Contact Center Platforms
Published on: April 09, 2024 -
2024 Customer Experience MetriStar – Contact Center-as-a-Service Platforms
2024 Customer Experience MetriStar – Contact Center-as-a-Service Platforms
Published on: April 09, 2024 -
MetriNote – GoTo Goes Upmarket with new CCaaS Offering
MetriNote – GoTo Goes Upmarket with new CCaaS Offering
Published on: March 22, 2024 -
MetriNote – IR Introduces Performance Visibility into Remote Workers
MetriNote – IR Introduces Performance Visibility into Remote Workers
Published on: February 05, 2024 -
Driving Customer Success with Voice of the Customer Programs
Driving Customer Success with Voice of the Customer Programs
Published on: January 17, 2024 -
MetriNote – Pexip Advances Programmable Video Platform
MetriNote – Pexip Advances Programmable Video Platform
Published on: December 19, 2023 -
MetriNote – Amazon Connect Gains Generative AI
MetriNote – Amazon Connect Gains Generative AI
Published on: December 19, 2023 -
MetriNote – Verint Analyst Days 2023
MetriNote – Verint Analyst Days 2023
Published on: November 28, 2023 -
MetriNote – Talkdesk Launches New GenAI Features
MetriNote – Talkdesk Launches New GenAI Features
Published on: November 20, 2023 -
MetriNote – RingCentral Advances CX and Events
MetriNote – RingCentral Advances CX and Events
Published on: November 15, 2023 -
MetriNote – GoTo Updates Comms, Collaboration Services
MetriNote – GoTo Updates Comms, Collaboration Services
Published on: October 31, 2023 -
MetriNote – Ooma Acquires 2600Hz
MetriNote – Ooma Acquires 2600Hz
Published on: October 31, 2023
