Real-World Benefits of Integrated Cloud Unified Communications and Collaboration

Published on: June 21, 2021

Overview

Driven by a desire to optimize productivity among remote teams, the shift to cloud-based communications and collaboration is accelerating. Cloud-based services:
  • Provides potential to reduce operating costs
  • Increase speed of deployment of rapidly emerging AI-based features to improve agility
  • Integrate disparate calling, meeting, and messaging features into a simplified user experience
  • Improve the ability of organizations to enforce consistent security policies
  • A single point for workflow integrations with other applications through leveraging of available APIs
Unfortunately, many organizations are still adopting cloud-based applications in a haphazard fashion, and thus are failing to realize the benefits of true integration, from user, management, and security perspectives. This eBook provides insight into the benefits of an adopting an integrated approach that optimizes user experiences, and that minimizes total cost of ownership.



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