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MetriSight Ep.6 – CX Market: Opportunities & Disruptors

CX and Workforce Optimization 2021-2022: Financial Services Industry Breakdown Product

MetriNote – 8×8 Announces Agent Workspace, Conversation IQ Product

Meeting Insights: Making Good Use of Collaboration Data Blog Post

Voice/Toll Fraud: Protecting Against Reputational Harm Product

MetriSight Ep.5 – Catching up on Enterprise Connect 2022 Blog Post

MetriSight Ep.5 – Catching up on Enterprise Connect 2022

Empowering Frontline Workers Summary Report Product

MetriNote – Syniverse Targets Global 2000 with Highly Scalable CPaaS Platform Product

MetriNote – Mitel Launches Subscription Options for MiVoice Platforms Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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      • Robin Gareiss
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Metrigy Research

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