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1535 results found

The State of Unified Communications in 2021 Product

Optimizing Customer Experience: The Recipe for Success Product

Communications and Collaboration in 2021 Portfolio Item

Webinar Replay – MetriStar Top Providers: Which UC and Collaboration Providers Drive the Most Success? Blog Post

5 best practices for Slack implementation success Blog Post

Achieving Microsoft Teams Direct Routing Success Portfolio Item

2021 Customer Experience MetriStar – Communications Platform as a Service (CPaaS) Product

Webinar Replay – Workforce Optimization: A Primer on Why You Need it to Deliver Stellar CX Blog Post

Webinar Replay – 5 Ways AI is Generating Loyalty and Upsell Among Key Customers Blog Post

Webinar Replay – Five Steps To Developing a Successful Voice of the Customer Program Blog Post

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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    • Metrigy Blog
      • Robin Gareiss
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Metrigy Research

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