What does CX transformation mean in 2022, and what technologies generate the best success? Metrigy CEO Robin Gareiss has the answers in this latest episode.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Metrigy Releases AI for Business Success 2025-26 Research Study May 14, 2025
- Why the Vital Importance in Analyzing Customer Interactions? May 14, 2025
- Upcoming Webinar Series – CX Expert Insights Series 1: AI’s Growing Roles in Supercharging Agent Performance May 8, 2025
- 5 Steps to Address Hybrid Meeting Equity May 8, 2025
- MetriSight Ep.81 – Inside the Network API Movement May 6, 2025
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