Metrigy’s Workplace Collaboration: 2023-24 global study of 440 organizations find substantial deployment of on-premises and hosted unified communications platforms within financial services and healthcare industry participants. Nearly a third (32.3%)…
Hybrid work plans should include state-of-the-art technologies for facilitating better formal and ad-hoc meeting experiences. Balancing the experience of virtual and in-person meeting participants is a top-of-mind issue for many…
Companies reluctant to gather behavior data from collaboration apps due to employee privacy concerns may feel justified in their caution based on recent news out of the White House, which…
Generative AI offers incredible potential to improve productivity, operations, and security. At Enterprise Connect 2023 this past March, generative AI was all the rage. Seemingly every vendor on the exhibit…
The shift to hybrid work is putting new demands on the unified communications network infrastructure. Split tunneling and an enterprise CDN are two ways to meet those needs. The enterprise…
Collaboration devices play a key role in supporting employee experience, from extracting engagement data to improving hybrid meeting parity. With the right collaboration tools, companies can help boost productivity, while…
The basic gist of federally mandated compliance orders should be easy to understand at this point: In regulated industries, companies must collect, store, and be able to retrieve employee communications…
The ChatGPT chatbot promises to change enterprise communications, both internally and with customers. Seemingly overnight, with OpenAI’s December 2022 release of the ChatGPT chatbot, the promise of artificial intelligence (AI)…
Most companies still don’t have a handle on workplace collaboration security, even as threats increase As I get ready for my upcoming session at Enterprise Connect 2023 on unified communications…
Collaboration technology is critically important in establishing connectedness among employees, whether working from the office, at home, or a mix of both throughout the week.
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