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All Posts By

Irwin Lazar

Jul 01
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Are Your Employees Happy?

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Employee Experience, Workplace Collaboration
A proactive strategy to measure employee engagement, minimize stress, and ensure common direction is required to ensure employee satisfaction. My colleague Robin Gareiss recently published results of a Metrigy global…
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Jul 01
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Bring Your Own Carrier Addresses Hybrid Work-From-Home Complexities

By Irwin Lazar Blog, Customer Engagement Blog, Employee Engagement, Workplace Collaboration
As IT leaders re-evaluate their technology architectures in light of the permanent shift to a hybrid work-from-home environment, new complexities and concerns arise. Adopting a “Bring Your Own Carrier” (BYOC)…
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Jun 28
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Webinar – Optimizing Your Microsoft Teams Device Strategy For the Future of Hybrid Work

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
Join Metrigy President and Principal Analyst Irwin Lazar and AudioCodes VP of Business Development, Justin Stevens, as they share market insights on device selection and IT considerations that drive Microsoft…
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Jun 28
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Proactively Secure Your Team Collaboration Apps

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
The last several weeks have highlighted the growing importance of addressing the security of team collaboration applications. According to Metrigy’s Workplace Collaboration: 2021-22 global study of 476 organizations, almost 68%…
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Jun 14
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Webinar – Building a Proactive Enterprise Collaboration Security Plan

By Irwin Lazar Employee Engagement, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. For example, do their applications offer end-to-end…
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Jun 10
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How to Pick the Right Virtual Events Platform

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
As a result of the COVID-19 pandemic in-person events largely came to a halt in 2020 as organizations shifted from in-person to virtual meetings, webinars, and larger events. Now, as…
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Jun 10
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Webinar – Achieving Cross-Company Team Collaboration Success

By Irwin Lazar Employee Engagement, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
Companies have increasingly adopted team collaboration apps like Cisco Webex, Microsoft Teams, RingCentral Glip, and Slack replace email with contextual workspace that integrate chat, applications, files, and data. But when…
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Jun 07
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5 UC and collaboration trends driving market change in 2021

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
As the hybrid work model expands, discover the unified communications and collaboration trends anticipated to transform the market in 2021 and further on. The COVID-19 pandemic ignited unprecedented changes in…
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May 28
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Returning to the Office? Answer These Five Question First!

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
A successful return-to-the-office strategy requires due diligence to understand reasons for return, employee attitudes, and how best to support various work styles. When we conducted Metrigy’s Workplace Collaboration:2021-22 global research…
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May 25
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Achieving Team Collaboration Success

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Hybrid work, in which employees remain at home, return to the office, or split time between each will create a new paradigm for workplace communications and collaboration. Key a successful…
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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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