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Generative AI’s Role in Rapid Advancement of CX
Generative AI’s Role in Rapid Advancement of CX
Published on: April 03, 2024 -
MetriNote – LeapXpert Introduces Maxen for AI Insights
MetriNote – LeapXpert Introduces Maxen for AI Insights
Published on: March 22, 2024 -
MetriNote – GoTo Goes Upmarket with new CCaaS Offering
MetriNote – GoTo Goes Upmarket with new CCaaS Offering
Published on: March 22, 2024 -
MetriNote – Salesforce Adds CRM for Small Businesses with Complex Needs
MetriNote – Salesforce Adds CRM for Small Businesses with Complex Needs
Published on: March 22, 2024 -
From Process Outsourcer to CX Managed Services Provider
From Process Outsourcer to CX Managed Services Provider
Published on: March 18, 2024 -
Contact Center Licensing for Agents & Beyond
Contact Center Licensing for Agents & Beyond
Published on: March 18, 2024 -
MetriNote – Vyopta Adds AI Assistance for UC Managers
MetriNote – Vyopta Adds AI Assistance for UC Managers
Published on: March 12, 2024 -
MetriNote – Google Renames, Expands Workspace AI
MetriNote – Google Renames, Expands Workspace AI
Published on: February 22, 2024 -
MetriNote – Vonage Forging Ahead on Network APIs, More
MetriNote – Vonage Forging Ahead on Network APIs, More
Published on: February 22, 2024
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
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MetriNote – DTEN Brings Touch to Zoom Rooms
MetriNote – DTEN Brings Touch to Zoom Rooms
Published on: August 22, 2022 -
MetriNote – Poly Introduces New Desktop Phones
MetriNote – Poly Introduces New Desktop Phones
Published on: August 22, 2022 -
MetriNote – Microsoft Targets End-User Experience Management
MetriNote – Microsoft Targets End-User Experience Management
Published on: August 10, 2022 -
MetriNote – Nextiva Introduces NextivaONE to Converge Communications
MetriNote – Nextiva Introduces NextivaONE to Converge Communications
Published on: August 01, 2022 -
MetriNote – RingCentral Expands Meeting Room Hardware / Software Offerings
MetriNote – RingCentral Expands Meeting Room Hardware / Software Offerings
Published on: July 28, 2022 -
MetriNote – Microsoft Beefs Up Viva with Social, Insight Additions
MetriNote – Microsoft Beefs Up Viva with Social, Insight Additions
Published on: July 21, 2022 -
MetriNote – Zoom Releases App SDK, Adds Bundling Licensing Plan
MetriNote – Zoom Releases App SDK, Adds Bundling Licensing Plan
Published on: June 23, 2022 -
MetriNote – Slack Expands Huddles, Introduces GovSlack
MetriNote – Slack Expands Huddles, Introduces GovSlack
Published on: June 23, 2022 -
MetriNote – Bandwidth and Alianza Announce UCaaS Partnership
MetriNote – Bandwidth and Alianza Announce UCaaS Partnership
Published on: June 23, 2022
