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MetriNote – Microsoft Introduces Places App for Coordinating on Hybrid Work
MetriNote – Microsoft Introduces Places App for Coordinating on Hybrid Work
Published on: May 18, 2024 -
MetriNote – Google and HP Take a Step Forward with Starline
MetriNote – Google and HP Take a Step Forward with Starline
Published on: May 15, 2024 -
MetriNote – Avaya and RingCentral Bring Cloud UC to Avaya Aura
MetriNote – Avaya and RingCentral Bring Cloud UC to Avaya Aura
Published on: May 15, 2024 -
MetriNote – Salesforce to Add External Knowledge Sources for Powering AI Services
MetriNote – Salesforce to Add External Knowledge Sources for Powering AI Services
Published on: May 15, 2024 -
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Workplace Collaboration and Contact Center Security and Compliance: 2024-25
Published on: May 14, 2024 -
MetriNote – Infobip, Nokia Partner on Network APIs
MetriNote – Infobip, Nokia Partner on Network APIs
Published on: May 06, 2024 -
AI in the Contact Center: A Roadmap to Success and Transformation
AI in the Contact Center: A Roadmap to Success and Transformation
Published on: May 06, 2024 -
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
Published on: May 03, 2024 -
Customer Experience MetriCast: 2024
Customer Experience MetriCast: 2024
Published on: April 30, 2024
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
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MetriNote – Mitel Set to Acquire Unify from Atos
MetriNote – Mitel Set to Acquire Unify from Atos
Published on: January 26, 2023 -
MetriNote – Microsoft Enhances Collaborative Goal Setting in Viva Goals
MetriNote – Microsoft Enhances Collaborative Goal Setting in Viva Goals
Published on: January 19, 2023 -
MetriNote – HP Introduces Business-Grade Earbuds
MetriNote – HP Introduces Business-Grade Earbuds
Published on: January 05, 2023 -
MetriNote – Vbrick Acquires Ramp to Boost ECDN Capabilities
MetriNote – Vbrick Acquires Ramp to Boost ECDN Capabilities
Published on: December 20, 2022 -
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
Published on: December 15, 2022 -
MetriNote – Dialpad’s AI-Powered Customer Intelligence Platform
MetriNote – Dialpad’s AI-Powered Customer Intelligence Platform
Published on: December 09, 2022 -
MetriNote – AWS, RingCentral Deliver End-to-End Encryption
MetriNote – AWS, RingCentral Deliver End-to-End Encryption
Published on: December 09, 2022 -
MetriNote – Zoom Adds Productivity Tools to Collaboration Platform
MetriNote – Zoom Adds Productivity Tools to Collaboration Platform
Published on: November 09, 2022 -
MetriNote – Google Expands Meet Interoperability
MetriNote – Google Expands Meet Interoperability
Published on: November 08, 2022
