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Irwin Lazar
By Irwin Lazar In Blog

Collaboration Security Requires Balancing Risk, Requirements

A successful collaboration security strategy requires ongoing assessment and revision. Start the process with these five steps. One of the…
Read More
Meeting the Collaboration Security Challenge BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Meeting the Collaboration Security Challenge

Now, an effective security strategy must both proactively protect against risks from misuse or unauthorized access to an ever-growing set of collaboration applications, while also enabling employees with the flexibility…
Irwin Lazar
Irwin LazarDecember 9, 2021
Office Changes Require Close Coordination BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Office Changes Require Close Coordination

Success comes from aligning HR, facilities, and IT toward a common goal. Metrigy’s recently published Unified Communications Management and End-points: 2021-22 study of nearly 400 organizations found that the office…
Irwin Lazar
Irwin LazarDecember 1, 2021
Evolving UC Management in the Age of Cloud BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Evolving UC Management in the Age of Cloud

Moving to UCaaS doesn’t absolve IT of management responsibility. It requires continued proactive efforts to ensure high-quality voice and video experiences. The age of cloud communications has arrived. Metrigy’s data…
Irwin Lazar
Irwin LazarNovember 30, 2021
Webinar – Is Your E911 Strategy Ready for 2022? Employee EngagementEmployee Engagement WebinarsOn-DemandWebinarsWorkplace CollaborationWorkplace Collaboration Webinars

Webinar – Is Your E911 Strategy Ready for 2022?

Voice and text can answer many cutomer inquiries. But in many cases, it would help contact center agents to be able to see what the customer sees, share screens, or…
Irwin Lazar
Irwin LazarNovember 17, 2021
How to Evaluate High-Quality Personal Devices? BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

How to Evaluate High-Quality Personal Devices?

Audio and video devices can improve the remote working experience – so long as buyers know what to look for before provisioning. In an effort to improve the voice and…
Irwin Lazar
Irwin LazarNovember 9, 2021
Microsoft Loops Collaborative Tasks into Productivity Apps BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Microsoft Loops Collaborative Tasks into Productivity Apps

A new digital canvas app for Microsoft 365 addresses the rising visual collaboration trend. Microsoft this week introduced Loop, a multifaceted digital canvas app that allows ideation and co-creation among…
Beth Schultz
Beth SchultzNovember 4, 2021
5 Best Practices for Optimizing the WFH Experience BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

5 Best Practices for Optimizing the WFH Experience

Metrigy’s analysis of what’s working at the most successful companies shows that it pays to invest in the right technologies to support at-home workers. Last month, my colleague Irwin Lazar…
Beth Schultz
Beth SchultzNovember 2, 2021
Leveraging Cloud Communications for Business Continuity Planning BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Leveraging Cloud Communications for Business Continuity Planning

The COVID-19 pandemic tested business continuity plans in ways never before imagined as employees largely shifted from in-office to home. This led to a rapid rise in adoption of cloud-based…
Irwin Lazar
Irwin LazarNovember 1, 2021
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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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