What does CX transformation mean in 2022, and what technologies generate the best success? Metrigy CEO Robin Gareiss has the answers in this latest episode.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Are Businesses and Consumers on the Same AI Page? Metrigy's Latest Study Tackles the Question! June 11, 2025
- Do Consumers Really Want, or Value, AI for Customer Service? June 11, 2025
- Five Principles for Evolving Meeting Spaces June 11, 2025
- Metrigy Releases AI for Business Success – A Consumer Perspective 2025-26 Research Study June 11, 2025
- Upcoming Webinar - Omnichannel 3.0: Mastering the Intersection of AI + Humans in a Digital-First World June 10, 2025
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