Vinod Muthukrishnan, Cisco VP & COO, joins us to advise companies on how to get started, progress, and demonstrate compelling business improvements with AI in customer experience strategies.
Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Risks from AI, Automation Call for New Crop of CX Tools October 22, 2025
- Why 9-1-1 Compliance Can’t Wait October 14, 2025
- Technology Is Becoming More Important Than Humans In CX October 14, 2025
- CPaaS MetriRank 2025: Twilio Keeps Top Spot October 9, 2025
- Webinar – Leveraging Generative AI to Improve Collaboration October 6, 2025
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