There’s no doubt that the pandemic, and the resulting shift to work-from-home, drove massive adoption in video conferencing. Metrigy’s research shows that video is now the new voice, with 60.9% of companies using it for all or most meetings and calls (even for 1:1 calls), and 75.0% saying that video is an important or business critical technology to support operations.
Along with the shift to work from home has come the rapidly rising adoption of Microsoft Teams as the predominant business video meeting application, with more than 75% of companies now using it. Now, as organizations reopen offices, a successful video strategy requires ensuring high quality experiences regardless of location, enabling equal meeting experiences for those both in meeting rooms and working from remote locations. To achieve success, IT and business leaders must turn their focus toward optimizing both in-office meeting spaces and personal video devices to support hybrid work.
Keys to Microsoft Teams Video Success
A successful strategy for delivering reliable and high-quality Microsoft Teams video requires addressing two components: Endpoints and management.
Research participants are heavily investing in deploying video systems into their in-office meeting spaces, with 31.2% planning to deploy video conferencing systems to all rooms and meeting spaces, and an additional 23.9% provisioning room systems into most spaces. Even those who have already deployed video endpoints are refreshing rooms on an average of every three years to ensure they have the highest quality meeting experience and to take advantage of rapidly emerging, AI-powered capabilities to improve voice and video quality.
Key trends we’ve seen in our research among those using Microsoft Teams for meetings include:
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