Artificial Intelligence (AI)
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2023 Customer Experience MetriStar – Conversational AI
2023 Customer Experience MetriStar – Conversational AI
Published on: March 14, 2023 -
MetriNote – 8×8 Unveils AI-Powered Capabilities to Improve Customer Experience
MetriNote – 8×8 Unveils AI-Powered Capabilities to Improve Customer Experience
Published on: March 13, 2023 -
MetriNote – Vonage Extends Video API with AI, E2EE
MetriNote – Vonage Extends Video API with AI, E2EE
Published on: March 02, 2023 -
MetriNote – Google Introduces Conversational AI Service, Bard
MetriNote – Google Introduces Conversational AI Service, Bard
Published on: February 13, 2023 -
Customer Insights and Analytics: 2023-24
Customer Insights and Analytics: 2023-24
Published on: February 08, 2023 -
How to Get Started with Conversational AI
How to Get Started with Conversational AI
Published on: January 30, 2023 -
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022 -
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
Published on: December 15, 2022 -
MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022 -
Elevating the Value of Self-Service with Data-Driven Automation
Elevating the Value of Self-Service with Data-Driven Automation
Published on: November 22, 2022 -
Agents Becoming More Productive Using Chat to Interact With Customers
Agents Becoming More Productive Using Chat to Interact With Customers
Published on: August 17, 2022 -
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
Published on: June 08, 2022
