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1525 results found

MetriNote – Google Expands AI for Workspace Product

How Agent Assist Technology Works in the Contact Center Blog Post

Will AI Replace Customer Service Reps? Blog Post

3 Ways to Take Advantage of Collaboration Behavior Data Blog Post

MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements Product

Supervisors Getting Some AI Love Blog Post

Bringing Calling and Contact Center to Microsoft Teams Blog Post

MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact Product

How to Find the Customer Journey Moments of Truth Blog Post

Wearing a Sales Hat? Here is Why You Need AI Blog Post

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026
  • Compare Teams vs. Workspace for Collaboration Needs January 22, 2026
  • AI in Healthcare: Delivering Smarter Care with a Personal Feel January 21, 2026
  • Growing Security and Compliance Threats for AI-Generated Communications, Demand a Proactive Strategy January 15, 2026
  • Why CX Assurance is an Essential Link in Your AI Strategy January 13, 2026

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      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
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    • MetriNotes
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Metrigy Research

+1 877-METRIGY (638-7449)

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