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MetriNote – 8×8 Takes Aim at SMS Fraud Product

MetriNote – Intradiem Leverages AI to Reduce Agent Attrition Product

Farewell to BlueJeans Blog Post

Press Release – Metrigy Releases Employee Experience 2023-24 Research Study Blog Post

Voice-of-the Employee: An EX Essential Blog Post

MetriSight Ep. 46 – Talking Zoom Huddles with David Ball Blog Post

MetriNote – Genesys, Salesforce Bring Together Cloud CX & CRM Platforms Product

MetriNote – SIPPIO Launches Operator Connect for Partners Product

MetriSight Ep.46 – Talking Zoom Huddles with David Ball

Customer Experience Optimization: 2023-24 Consumer Perspective Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Press Release – Twilio Remains Top Provider in Metrigy’s 2025 Communications-Platform-as-a-Service (CPaaS) MetriRank Report October 29, 2025
  • Goodbye IVR Hell: Smart AI Will Take Over Phone Calls October 29, 2025
  • Connected Workspace Apps Aim to Minimize Busywork October 29, 2025
  • Risks from AI, Automation Call for New Crop of CX Tools October 22, 2025
  • Why 9-1-1 Compliance Can’t Wait October 14, 2025

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      • Robin Gareiss
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Metrigy Research

+1 877-METRIGY (638-7449)

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