Join principal analysts Robin Gareiss, Irwin Lazar, and Beth Schultz for highlights from Metrigy’s recent study on enterprising spending plans for CX, workplace collaboration, and EX technologies through 2022 and 2023.
Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Agentic AI Poised to Transform Workplace Collaboration January 22, 2026
- Compare Teams vs. Workspace for Collaboration Needs January 22, 2026
- AI in Healthcare: Delivering Smarter Care with a Personal Feel January 21, 2026
- Growing Security and Compliance Threats for AI-Generated Communications, Demand a Proactive Strategy January 15, 2026
- Why CX Assurance is an Essential Link in Your AI Strategy January 13, 2026
You May Also Like
Agentic AI Poised to Transform Workplace Collaboration
Irwin LazarJanuary 22, 2026
Compare Teams vs. Workspace for Collaboration Needs
Irwin LazarJanuary 22, 2026
AI in Healthcare: Delivering Smarter Care with a Personal Feel
Beth SchultzJanuary 21, 2026

