Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get the nod on earning high customer sentiment ratings and a high percentage of companies in the category success group–and share in our big round of applause to all winners!

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Exploring the Future of AI in Business: Agentics and Generative AI March 28, 2025
- AI’s Impact, Value, and Future Trends in 2025 March 27, 2025
- Wearing a Sales Hat? Here is Why You Need AI March 27, 2025
- AI’s Impact on Contact Center Staffing – The Bittersweet Update March 27, 2025
- Cisco Takes Top Spot in Metrigy’s 2024 Unified Communications-as-a-Service (UCaaS) MetriRank Report March 26, 2025
You May Also Like

Exploring the Future of AI in Business: Agentics and Generative AI

Ellyn WaleskiMarch 28, 2025

AI’s Impact, Value, and Future Trends in 2025

Ellyn WaleskiMarch 27, 2025

Wearing a Sales Hat? Here is Why You Need AI

Robin GareissMarch 27, 2025