AI in workplace collaboration is rapidly moving beyond summarization and content generation.

AI in the workplace continues to evolve. Early capabilities, enabled by generative AI, were mostly focused on saving employees time by summarizing meeting transcripts, documents and messages, improving search and access to knowledge, and enabling basic content creation.

These capabilities have become table stakes with just about every collaboration vendor now either including generative AI in its products or enabling add-ons at additional cost. Generative AI has certainly been helpful, but it hasn’t fundamentally changed the nature of our work; in most cases it has just saved time.

As we move into 2026, we are entering a much more disruptive phase: The shift from Generative AI to Agentic AI.

From Summarization to Automation

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