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Collaboration technology is critically important in establishing connectedness among employees, whether working from the office, at home, or a mix of both throughout the week.

Recent Metrigy research shows cultural connections in the workplace are on the decline. Workplace strategists have the opportunity to reverse the decline and create a more collaborative workplace culture.

In Metrigy’s 2022 research, enterprise IT professionals cited a loss of community and culture as the third biggest challenge of supporting a work-from-home (WFH) environment. Today, loss of community and culture is the biggest challenge according to nearly 41% of the 440 enterprise companies in our Workplace Collaboration: 2023-24 global research study. That’s an 11.9% increase compared to the 29.1% of enterprise companies reporting this as their top issue in the 2022-2023 study.

Many companies will, and should, address the cultural disconnect with new office design strategies meant to encourage workplace comfort and lots of space for collaborative work. As a recent Wall Street Journal article touted, “Workplaces that look like your living room; flexible, multiuse spaces; outdoor terraces. Today’s new hybrid work styles are reshaping the office buildings of tomorrow.”

However, collaboration technology is equally as important in establishing connectedness among employees, wherever they’re working. Most companies—about 70% in our Workplace Collaboration study—say video meeting applications and team messaging/collaboration applications would be core to any new collaboration strategy going forward. Of the remainder, around 21% would make their office productivity suite the core application for collaborative work.

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