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All Posts By

Irwin Lazar

Oct 19
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Webinar – Achieving Workplace Collaboration Success

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
Attendees will learn which application, management, and security strategies, covering technologies including calling, meetings, and team collaboration, correlate with demonstrable improvements in productivity, gains in revenue, operational cost savings and…
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Oct 06
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From Unified Communication to Unified Collaboration

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Content collaboration is merging with unified communications. Are you prepared? Unified communications (UC) strategies for the last several years have largely focused on the consolidation of real-time applications, including calling,…
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Sep 21
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5 steps to manage desktop phone systems for hybrid work

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date. When it comes…
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Sep 16
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Integrated Microsoft Loop, Teams boost virtual collaboration

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
As most organizations now have hybrid workers, virtual collaboration is a priority. Here's how integrating Microsoft Teams with Loop components can enable effective collaboration. Today's workforce is hybrid. On average,…
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Aug 22
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Creating a Hotdesking Strategy

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Factors from team location to device provisioning will vary, so pay attention to what works for your organization As companies continue to determine their best approach for supporting hybrid work,…
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Aug 22
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5 steps to address hybrid meeting equity

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees. The future of work…
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Aug 17
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Webinar – UC Market Outlook and Vendor Trends in 2023 and Beyond

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
In this webinar we'll share the market forecast for technologies in use, providers, spending, what technologies correlate with collaboration success.
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Aug 15
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Webinar – Migrating to Cloud Calling via Teams and Zoom

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
In this webinar we’ll look at the various Teams and Zoom calling options available to large companies and provide guidance on how best to evaluate alternative approaches.
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Aug 03
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Microsoft Teams PSTN Options Continue to Expand

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Making the right choice means continuously reviewing your options Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately…
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Aug 01
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MetriSight Ep.16 – Workplace Collaboration MetriStar: Overview and Winners

By Irwin Lazar MetriSight Video, Workplace Collaboration

President & Principal Analyst Irwin Lazar walks through Metrigy’s buyer-side award program for workplace collaboration, and shares which providers won which categories.

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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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